Question 1

How Do I Contact Your Customer Service?

Accepted Answer

Sable Muse customer care is available Monday through Friday, 9 am to 5 pm Eastern Time, excluding holidays. Email support@sablemuse.shop and we will reply within one business day.

Question 2

When Will My Order Ship?

Accepted Answer

Orders typically ship within 1–2 business days to addresses in the United States. Once your package is on its way, you will receive an email with tracking details.

Question 3

Can I Cancel Or Modify My Order?

Accepted Answer

If your order has not shipped yet, email support@sablemuse.shop with your order number as soon as you can. We will try to cancel or update it before it leaves.

Question 4

What Are My Shipping Options?

Accepted Answer

We ship within the United States. Prices are shown in US dollars, and shipping is free on US orders. The delivery choice is confirmed at checkout.

Question 5

What Type Of Payment Methods Do You Offer?

Accepted Answer

Checkout is completed on Shopify’s secure payment page. Available methods are shown there and can include major credit and debit cards. Sable Muse does not store your card number.

Question 6

Which Size Will Fit Me Best?

Accepted Answer

Use the size options on the product page and compare them with a piece you already own. Open the Size Guide on the product when it is available, and email support@sablemuse.shop if you want help before you order.

Question 7

How Do I Take Care Of My Sable Muse Pieces?

Accepted Answer

Most pieces do best with a cold machine wash and line dry. Skip bleach, fabric softener, and high heat unless the product page says otherwise.

Question 8

Which Currency Do You Use?

Accepted Answer

Sable Muse prices and checkout totals are in US dollars. The shop is set up for customers in the United States.

Question 9

Can I Return An Order?

Accepted Answer

Returns are accepted within 7 days of delivery for unworn items in their original condition. Email support@sablemuse.shop with your order number to start a return.

FAQs

FAQs